Accessing Our Club + Frequently Asked Questions

Gaining Entry

Members - Use a access fob given to them on completion of a 24-Hour Induction once joined. This is on a strict 1 at once policy through the doors.

New Customers - Must ring up on the day of their appointment to receive a unique 4 digit pin code to enter through the door on their first visit.

Surprise Visits!

If you walk by and want to come for a look round you can still call us on 01257 264240 and receive a 1 off 4 digit pin code to gain access.

FAQ'S

Are you really open 24-Hours a day?
Yes!  Members with 24-hour access can workout 7 days a week, 365 days a year!
 
How can I get 24-Hour access?
All memberships include a free 24-hour access bolt-on.

Is it safe?
Yes! Our club is monitored via extensive CCTV coverage with direct links to our central monitoring station and emergency services.  The club is staffed for member services and general enquiries Monday to Friday 10am - 8pm.  There are 9 emergency call points situated around the club should you require assistance.

Can I give my access fob to someone else to use?
No!  All 24-hour members are required to complete a mandatory declaration not to let anyone else attempt to access the club with your fob.  Your fob and club membership will permanently be suspended without refund and a lifetime ban will be imposed in the event that you admit any other person to the club (member or non-member).  We have invested in the best door entry technology to prevent misuse and to protect our facilities and ensure the safety of our members.

What do I do if I lose my fob?
You need to contact the club immediately to get it deactivated.  We can issue you with a new one for just £10.00.  If you lose your fob outside of normal hours then send us an email via our website page.

How do I contact the central monitoring station?
In the event of an emergency then you can contact Lingwood Security 24/7 on 0845 450 5830.

Can I freeze my membership?
Yes.  If you pay in advance for your membership, you can freeze for a minimum one month period up to six months in any one year.  There is currently no provision for freezing monthly payment memberships.

Can I change my direct debit date?
Yes.  Just ask at reception. Depending on which date you want it moved too, there might be a pro rota charge to keep your membership active.

I don't have a bank account, do you accept cash?
All monthly payments are collected by direct debit.  You may prefer to join on a short term advance or casual pay per session membership instead.  

Can I cancel my membership?
Members can cancel their membership by giving one month's notice after the MINIMUM PERIOD has passed.  Email confirmation is required to chorleyfitness@hotmail.co.uk

Please Note: We do not accept cancellations by telephone or in person.

Can I pay in advance for my membership?
Yes! You can pay in club by cash, debit / credit card or join online via PayPal.

My Son/Daughter attends a Chorley High School, I can join them up?
Yes!  Our FitKids receive FREE membership and may attend the club on a 1:1 basis when you workout.  
A one-off £30.00 payment is required which consists of a gym induction + access fob.  Limited spaces available on a first come, first served basis to Holy Cross, Albany, Southlands, St. Michaels, Parklands and Bishop Rawstorne students.

 

Do you offer fitness classes?
Yes!  All our classes are included in memberships.  Alternatively, non-members can pay £50 for a block of 10 class passes with no expiry date. Look at our timetable for class details. Classes and times are subject to change at any time.

Do I need to book for your classes?
Yes!  You can book up to two weeks in advance online.  We kindly request 24-hour notice period should you need to cancel your reservation, which can be done via the email that gets sent to you upon registering for a class.

How busy does the gym get?
It doesn't!  We're the largest club in town and have loads of equipment spread over three floors.  Because we're open 24-hours a day, our members come at all different times and not all at the same time!

Do you have towels to wipe down equipment?
Yes!  You can bring a towel with you or use our Clinnell wipes situated around the fitness suites.
 
Are you a posers paradise and do I have to wear a leotard?
Ha definitely not!  We have members ranging from 11 to 88 years of age. 


Do you offer Personal Training?
Yes!  Our Personal Trainers work 1:1 to help you achieve your goals faster and give you extra motivation and support.  One-off 60-minute sessions cost £35.00, but we offer courses from as low as £25.00 per session.  

Are there changing facilities, showers & lockers?
Yes!  We've got private power showers, oak lockers, widescreen TVs and vanity areas with hairdryers!  You will need to bring a padlock or you can buy a 4-dial combination padlock from reception for £5.00.

Do you have a sauna and swimming pool?
Yes and no. We don't have a pool but we do have the rest!  Ladies and Gents benefit from a sauna in either changing room.

Do you have WIFI access in the gym?
Yes.  You'll need to enter the password for GUEST, as displayed in the gym.


Can I get refreshments?
Yes!  Bottled spring water, sport, low calorie and energy drinks are available from our vending machine.

Do you have a car park?
We're in Chorley town centre so theres plenty of parking nearby.  There's two-hour free parking daily on Railway Road and the restriction ends at 5pm, you can park opposite us after 6pm.  Otherwise, Market Walk flat iron car park is free after 6pm.

 

PERSONAL TRAINING - FITNESS CLASSES - NUTRITIONAL ADVICE - WEIGHT LOSS - MUSCLE TONE - CORE STRENGTH - POSTURE CORRECTION - CARDIO FITNESS

© 2023 by Name of Template. Proudly created with Wix.com

This site was designed with the
.com
website builder. Create your website today.
Start Now